CONTACT US

 

Helping Hands Health and Wellness Center

5100 Karl Road

Columbus, Ohio 43229

Phone: 614-262-5094
Fax: 614-300-1129
Email: info@helpinghandsfreeclinic.org

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DIRECTIONS

Helping Hands Health and Wellness Center is located in the East Wing of Epworth United Methodist Church.  There are several doors to the church, but the clinic has its own separate entrance along the back of the building (East door).  You know you’re at the correct door when you see the mural of the children!

 

From 1-71 Northbound:

Exit at Morse Road. Make a right turn. Continue on Morse Road. You are driving away from 1-71. Turn left on to Karl Road after 1 mile.  In 3/4 of a mile, Epworth United Methodist Church is on the right (east) side of the street.   A sign with the name is out front. Parking is in the back of the building. Enter through the back door.

From 1-71 Southbound:

Exit at Morse Road and turn left at the light.  After that, make another left at the next light to Morse Road. You are driving away from 1-71. Turn left on to Karl Road after 1 mile.  In 3/4 of a mile, Epworth United Methodist Church is on the right (east) side of the street.   A sign with the name is out front. Parking is in the back of the building. Enter through the back door.

From 315 Northbound:

There is no direct exit to Morse Road. You can go to 1-71 and follow above directions. You can also take Henderson Road exit. Turn left on to High Street. Turn right on to Morse Right. Turn left on to Karl Road after 1 mile.  In 3/4 of a mile, Epworth United Methodist Church is on the right (east) side of the street.   A sign with the name is out front. Parking is in the back of the building. Enter through the back door.

From 315 Southbound:

There is no direct exit to Morse Road. Go to Henderson Road Exit. Take Henderson to High Street and turn left. Take High Street to Morse Road and turn right. Turn left on to Karl Road after 1 mile.  In 3/4 of a mile, Epworth United Methodist Church is on the right (east) side of the street.   A sign with the name is out front. Parking is in the back of the building. Enter through the back door.

The parking lot is located behind the building and to enter clinic, use the back door.

JOB OPENINGS

We are looking to hire an Operations Manager at this time!

Work Hours:

  • Mondays through Wednesdays 9 AM- 5 PM, Thursdays 11 AM- 7 PM (or as approved/requested by supervisor; flexible schedule based upon program needs).

  • 32 hours per week position.

  • At this time, this position does not offer health insurance or other benefits.

  • This position offers 2 weeks of vacation and a flexible work schedule.

  • This position offers a flexible start date.

 

The Operations Manager is primarily responsible for directing clinic operations and logistics.  This includes volunteer management, management of Epworth United Methodist Church’s East Wing, and execution of all programs.  The Operations Manager collaborates with the entire Helping Hands Health and Wellness Center team.

 

Overview of responsibilities:

  • Manage the day-to-day operations of the clinic and office space, including, but not limited to:

    • Responsible for the overall upkeep and presentation of the clinic and its systems, including overall cleanliness and maintenance.

    • Ensure a safe, clean, fully functioning, cost effective clinic home.

    • Responsible for clinic’s operational efficiency and workflow.

    • Maintain an inventory of clinic supplies.

    • Maintain a positive and professional relationship with the clinic’s patients, donors, volunteers, neighbors, community members, involved family members, colleagues and others on an ongoing basis.

    • Coordinate with partner organizations when resources or opportunities become available.

    • Oversee in-kind donations once they arrive on-site (including the inventorying and disbursement of in-kind donations).

  

  • Coordinate and supervise all volunteers in collaboration with the Director of Nursing, including, but not limited to:

    • Recruit and train all new volunteers.

    • Coordinate volunteer scheduling.

    • Execute volunteer communications.

    • Keep volunteer handbook and resources up to date.

    • Plan annual volunteer recognition event.

    • Maintain volunteer records and develop volunteer tracking system.

  • Manage programs and program capacities, including, but not limited to:

    • Maintain and execute established and existing programs.

    • Develop and launch new programs.

    • Secure necessary volunteer resources to run all programs.

    • Identify and work with partner organizations to incorporate additional service into existing programs or to launch new programs.

    • Identify potential program needs based on internal and external patient factors.

    • Develop system to incorporate new protocols or procedures.

    • Coordinate all program logistics and scheduling.

    • Coordinate patient scheduling for appointment-based programs.

  • Learn and serve as the clinic expert in AthenaHealth, the clinic’s electronic medical records system.

  • Assist the Helping Hands Health and Wellness Center team with the execution and planning of fundraising events and other off-site events.

  • Supervisory responsibilities: volunteers, interns.

  • Other duties as assigned.

 

Education and/or Experience:

  • Associate’s Degree or Equivalent Experience.

  • Experience working with patients, families and multiple agencies preferred.  Awareness of the impacts of cultural diversity is necessary.

  • Strong customer service and relationship development experience/skills.

  • Strong volunteer management experience/skills.

  • Strong presentation/communication skills.

  • Ability to think outside of the box.

  • Computer literacy required.

  • Moderate physical demands of the job.

    • Because the physical maintenance of the space is required, there may be periods of standing/walking in excess of one hour.  The employee must be able to lift/carry 20 lbs.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

To apply:

  • Email sgray@helpinghandsfreeclinic.org with a resume and cover letter.  Upon being selected for an interview, a list of references may be requested.

  • If interested or have additional questions, reach out to Sarah Gray at 614-262-5094 or sgray@helpinghandsfreeclinic.org.

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Helping Hands Health and Wellness Center

5100 Karl Road, Columbus, OH 43229

614-262-5094

info@helpinghandsfreeclinic.org

The Helping Hands Health and Wellness Center is a member of the Charitable Healthcare Network and The National Association of Free and Charitable Clinics.

Helping Hands Health and Wellness Center is a 501 (c) (3) non-profit organization.

EIN: 20-5937457

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